Celebrating 10 years — See the anniversary specials
Social Media Management
Planning, captions, branded graphics, and consistent posting — handled, so it stops being the thing that slides when work gets busy.
off your plate
Most small business owners I work with aren’t avoiding social media because they don’t see the point. They’re avoiding it because it’s one more thing at the end of a long day, and it’s the first thing to slide when work gets busy.
I take it off your plate. I plan the content, write the captions, build the graphics from your existing branding, and post on a schedule — so your presence stays steady whether it’s your quiet season or your busiest month.
I’ve been doing this for small businesses across Oxford, Brant, and Norfolk County since 2016.
what’s included
Content planning and a monthly calendar so you can see what’s going out
Caption writing in your voice, not generic filler
Branded graphics built from your existing colours, fonts, and logo
Scheduling and posting across Facebook, Instagram, LinkedIn, Google Business Profile and others
Community engagement — monitoring comments and messages, responding where it makes sense
A monthly performance snapshot in plain language
Not sure which platforms are worth your time? Most small businesses do better on one or two than on five they can’t keep up with. That’s the first thing we’d work out.
packages
For small businesses who want consistency without overwhelm.
Starting at
$397
/monthly
Best for:
Small businesses, solo owners, service providers who need to show up consistently and professionally.
For businesses ready to build momentum and visibility.
Starting at
$597
/monthly
Best for:
Growing businesses, multi-location services, or brands that want more interaction and reach.
For businesses that want strategy + execution + support.
Starting at
$797
/monthly
Best for:
Established businesses who want marketing to work, not just exist.
Plans are month to month with no long-term contract. You can change or cancel with 30 days’ notice.
add what you need
Every business is different, and these packages are a starting point — not a ceiling. If something doesn’t quite fit, let’s talk. I’d rather build something that actually works for you than fit you into a box that doesn’t.
“I truly value her expertise and commitment to our business.”
Kristen and her team have made marketing and social media so much easier for our small business. She is accommodating, helpful and responsive to our unique small business needs. When faced with a conundrum or problem, I can count on her to find a solution. I truly value her expertise and commitment to our business.
Darlene Rempel, Foot By Foot Orthotics
common questions
Have a question but don’t see it? Send me a message or book a free discovery call.
I manage Facebook, Instagram, LinkedIn, YouTube and Google Business Profile. Most small businesses I work with are active on two, not five. If you’re considering a platform I don’t cover, tell me what you’re trying to reach and I’ll give you an honest opinion on whether it’s worth your time.
I create it. That includes writing captions, designing graphics, scheduling posts, and building a content calendar so you can see what’s going out before it goes. What I need from you is raw material — job site photos, product shots, news about what’s happening in your business. A quick phone photo is usually all it takes.
Posting frequency depends on your package, typically 3–5 posts per week. More isn’t automatically better; consistency matters more than volume, and a steady three posts a week outperforms a burst of daily posts followed by three quiet weeks.
Yes — comment monitoring and replies are included. Before I start, we’ll agree together on how you’d like common questions answered so every reply is accurate, and I’ll flag anything that needs your direct input — a pricing question or a complaint should come from you, not from me. Routine questions and general engagement I handle.
Packages start at $397 per month. Pricing scales with how many platforms you’re on and how often you post. There’s no long-term contract — plans are month to month, and you can change or cancel with 30 days’ notice.
Almost certainly not. Most small businesses do better on one or two platforms where their customers actually are than on five they can’t keep up with. A trades business and a retail shop usually belong in completely different places, and spreading thin across all of them is the most common social media mistake I see.
No. For Facebook and Instagram, you add me to your accounts through Meta Business Suite, so you stay the owner and can remove access anytime. Other platforms have similar team or manager access, and I’ll walk you through setting it up.
Yes. I run paid ad campaigns on their own or alongside a social media package. Your ad budget is separate from the management fee and goes directly to the platform, and we’ll agree on the goal, audience and budget before anything goes live.
FAQ
“She listened well to the vision we had, took the details we gave, and brought it to the next level.”
Joyce Schultz, Dayspring Support Centre
“She took the time to understand our vision and created a website that was both beautiful, easy to navigate and exactly what we wanted.”
Sheila Reinhart, Livingston Team
“We’re very happy with the look, feel and functionality of our website.”
Jessica Nancekivell, Millard Glass
“From the very beginning she understood the vision we had for our new website.”
Scott Crowley, Puffin Media
“Working with Kristen was a breath of fresh air.”
Michelle Galea, MSDO
“She took my ideas to create some concepts as well as offering other concepts that were completely different.”
Leanne Rosen, Leanne’s Piano Studio
Website Design & Branding
No more marketing that feels off-brand. No more designs that don’t deliver. Together we’ll build a website and a strategy that reflect what your business is actually capable of, so you attract the clients you want to work with.
Serving Woodstock & Oxford County, Brantford & Brant County, and Norfolk County, with clients across Ontario.